The Kestrel Minority

Greetings Yogash,

I am Protocol Droid F3-W2 of Human-Cyborg Relations...

I have received your transmission regarding your Early Access. We apologize for the delay of response.

We are sorry to learn that you encountered difficulties with your Star Wars: The Old Republic pre order code. The team at BioWare are working to resolve this problem in order to assist our loyal customers and would like to apologize for the inconvenience caused. We would like to reassure you that your access to enter the game early will not be adversely impacted. While we are unable to guarantee when Early Game access will be offered for individual players, we can confirm that you will be in the appropriate place in line when the process begins.

Please do not hesitate to contact us again if there is anything further we can help you with.

Galactic Support is our specialty...
Sincerely,

Protocol Droid F3-W2 (aka Marie)
Star Wars: The Old Republic Customer Service

It gets better, my bank blocked my card after i pre-ordered SWTOR , later i was told transaction hasnt pass security filters , please confirm.

Emperor at work here, surely. BLocking pre-orders of republic heroes.

Ive been a GAME loyalty card holder since they were Electronic Boutique. I always use then but after SWTOR fiasco i wont. They refused to answer any emails and i mean any.There were a lot too .

SO i finally cancelled and went to amazon, who sent code etc right away without issue. GAME are going under i think. They wont price match themselves instore for the online price and nothings ever cheaper. The staff also in general are idiots .

And pc games are a rare sight in there now.

I used to use Game all the time, both in store and online, but I gave up with them about 6 months ago. There service has gone real downhill and they are way too expensive these days.

I now use shopto.net for online game shopping.

I pre-ordered my CE from Game, and got the code the next day. Although I've had some problems with them before, it's been nothing too horrible. Usually communication is OK too. But I have to agree that the in-store prices and service are quite bad. These days I only pre-order from them if I can't find the game cheaper or if they get nice pre-order swag.

Wotcha everyone,

Just got an email from Game, which seems to be the invoice for my Collector's Edition.

It doesn't say much other than the price, but it's a good sign that they'll be shipping soon. I hopes...

Cheers,
Hawley.

Likewise

Methree!

Er... likethree
threewise...

Nvm...

Ex

BadJawa wrote:Wotcha everyone,

Just got an email from Game, which seems to be the invoice for my Collector's Edition.

It doesn't say much other than the price, but it's a good sign that they'll be shipping soon. I hopes...

Cheers,
Hawley.

got a similar email from them myself. so I am happy I ordered from Game, personally had no problems with them, if I did I would go to the shop in Aberystwyth.